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Leadership & Team · August 2025

How to Spot the Right Hire: The 5 Traits That Matter Most

Hiring the right people is the ultimate business hack. The cost of a bad hire is astronomical, not just financially, but in energy, momentum, and team morale.

Wayne SalmansWayne SalmansFounder, Hero NationHero NationOriginally featured inReal Producers Magazine
Wayne Salmans in front of a wall of team headshots

Hiring the right people is the ultimate business hack.

As business owners, we often hesitate to pull the trigger when it comes to hiring, and for good reason. The cost of a bad hire is astronomical, not just financially, but in energy, momentum, and team morale.

Let’s put it into perspective:

The U.S. Department of Labor estimates that a bad hire can cost up to 30% of the employee’s first-year earnings.

The Undercover Recruiter reports that the total expenses of a poor hire can soar to $240,000 when you consider hiring, training, and retention costs.

CareerBuilder found that 74% of companies who made a poor hire lost an average of $14,900 per bad hire (Source: HR Exchange Network).

No wonder so many leaders delay or dread the hiring process! But here’s the truth: a strong team isn’t built on chance. It’s built with intention.

While Patrick Lencioni’s “The Ideal Team Player” highlights three key virtues of a great hire. Hungry, Humble, and Smart. I believe there are five indispensable virtues every business owner must look for.

The 5 Traits That Matter Most

1. Hungry

A hungry hire has an insatiable desire to grow, achieve, and contribute more. You can teach skills, but you can’t teach someone to want it. Trying to motivate an unmotivated team member is exhausting, and unsustainable. On the flip side, someone with innate drive and ambition keeps the business in momentum and raises the bar for everyone.

Key question — Do they have a fire in their belly that fuels them?

2. Humble

Humility is not about a lack of confidence. It’s about having confidence without ego. A humble hire is coachable, self-aware, and ready to learn. They own their mistakes, value collaboration, and strive to elevate those around them.

My father always said, “High confidence, low ego. That’s the magic mix.”

Key question — Are they open to feedback and growth?

3. Smart

This isn’t just about book smarts. It’s about emotional intelligence. A smart hire understands how to manage emotions, build strong relationships, and navigate interpersonal dynamics with empathy and grace.

Emotional intelligence, as Oxford defines it, is “the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.”

No matter how talented someone is, if they lack emotional intelligence, they’ll drag the team down.

Key question — Do they have the emotional maturity to thrive in a team setting?

4. Cultural Fit

Your ideal hire must align with the values, beliefs, and vision of your organization. Skills can be taught; culture cannot. The best hires don’t just perform well. They elevate the culture, amplify your mission, and feel like a natural extension of the team.

Key question — Do they align with “who we are” and “what we stand for”?

5. Role Alignment

It’s not just about getting the right person. It’s about putting them in the right seat. Their natural talents, behaviors, and strengths must align with the specific demands of the role. For example, hiring a sales rockstar to handle paperwork is a recipe for frustration. On both sides.

Key question — Are their natural gifts aligned with the role’s requirements?

Three Keys to Remember

Hire slow, fire fast.

Even with the best hiring process, you won’t truly know someone until they’re on the team. If, after 30 days, they prove they aren’t who you thought they were, have the courage to part ways quickly.

Culture beats strategy.

As Keith Cunningham says, “Culture eats strategy for breakfast.” A bad hire can poison even the best strategy, but a great culture can overcome almost anything.

Leadership requires courage.

At the root of every leadership failure is a lack of courage. Courage to hire, fire, and hold the line for the standard you expect.

Become Unstoppable

When you hire team members who embody the five indispensable virtues. Hungry, Humble, Smart, Cultural Fit, and Role Alignment. You create unstoppable momentum.

It’s not just about building a team. It’s about building a legacy.

PS: As my coach says, “Your first hire should be a great coach to make sure you make the right hires.”

Wayne Salmans is an author, speaker, and business coach. He has coached and trained more than 7,000 leaders over 15+ years. He served as lead coach inside KW MAPS Coaching while Keller Williams was ranked the No. 1 training organization in the world by Training Magazine, was named to REALTOR Magazine’s 30 Under 30, is recognized among the Top 50 Real Estate Coaches in America, has advised on more than one billion dollars in client company revenue, and is a Goldman Sachs 10,000 Small Businesses alumnus. His passion is helping real estate business owners build, grow, and scale their businesses. Faster and with fewer bruises.

Next Step

Ready to build a team around these five traits? Let’s talk through your next hire.

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Wayne SalmansHero Nation
About the Author

Wayne Salmans

World-Class Coach, Author, and Keynote Speaker · Hero Nation Coaching · 469-500-3642

He has coached and trained more than 7,000 leaders over 15+ years. He served as lead coach inside KW MAPS Coaching while Keller Williams was ranked the No. 1 training organization in the world by Training Magazine, was named to REALTOR Magazine's 30 Under 30, is recognized among the Top 50 Real Estate Coaches in America, has advised on more than one billion dollars in client company revenue, and is a Goldman Sachs 10,000 Small Businesses alumnus.

Wayne is the coach leader's call when they are done with one size fits all answers and know they deserve a custom tailor plan to help them get where they want to go faster and with fewer bruises.

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